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We try our best to reply back for each query within 24 hours. Also we are available 24 hours a day and 7 days a week so most of the times we provide instant response to any concerns or issues. We take any query of any customer seriously and handle it at first priorities. If you have any query or concern regarding any of our services or you want details about any offers or discount, just contact us using the following contact form or link to us using our live chat service.
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Passionate & Friendly Customer Support:
We are very happy to sort out issues of our clients and love to describe our services in details to be safe from future misunderstandings. We have perfect guarantees on assignment writing service that can be checked by visiting our guarantee on services page or by contact with our friendly support team. We have a wide range of policies and principles on how to talk with the customer. Another reason is to describe everything to the customer and most of all are to show all good and bad (if any) of our services. Our policies are open towards the customer which helps us in making good and trustworthy relations with clients. We don’t have any hidden operations or any privacy policy which can harm our relations to clients and that’s the main reason for our success.
Our Principles to Deal with Customers:
All of our support team members are strictly ordered to follow our basic principles of dealing with a customer when anyone gets in touch with us using our contact form or live chat.
- Reply to the customer with discipline.
- Be calm either client talking with calm or goes harsh.
- Answer briefly to each question whether the customer asks the same thing many times.
- Try to give as much as possible services and free give-a-ways to the client.
- Provide the customer with the best discount if he/she asks for it.
Ensuing above principles has given us a way to win the trust of the client which is the keen key to success for any company.
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